QUIK INTERNET OF HOUSTON

Policies & Terms


Please review the following policies and terms that apply to all services offered by QUIK Internet of Houston. By opening or using an account with QUIK Internet, you agree to accept these policies and terms regarding your use of our system. If you do not agree to be bound by the policies and terms, please end your use immediately and notify us to close your account.

Payment of Fees

The account owner agrees to pay QUIK Internet of Houston according to the fee schedule listed elsewhere in the website.

New accounts are billed differently depending on the method of payment selected. Credit card accounts receive an initial billing for the one time start-up fee plus one month of service. Pay by check accounts receive an initial billing for the one time start-up fee plus two months of service. The additional month is required due to the extended billing cycle for pay by check accounts. All billing after the initial statement is monthly at the agreed single monthly rate.

All new accounts are activated for use immediately at time of sign-up. The initial payment must be received by QUIK within 10 days, or the account will be placed on a "hold" status and the user connection will be blocked. Credit cards are billed within 3 days after sign-up. Pay by check accounts should remit their initial payment to QUIK Internet of Houston at the following address:

QUIK INTERNET OF HOUSTON
1002 Gemini, Suite 104
Houston, TX 77058


Pay by check accounts will begin receiving monthly statements with a return envelope in time for their second payment.

Delinquent accounts are subject to being placed on hold in any case when:

Scheduled payment is 10 days past due
Checks are returned for insufficient funds
Credit cards are rejected

We will attempt to contact delinquent account owners prior to placing their account on "hold".

Accounts on "hold" will not accept user log-on until they are restored to active status. There is no penalty for late payment except bank fees charged to QUIK will be added to any amount owed.

Please contact us if any special payment arrangements are required.

LAWFUL Use Only Statement

The account owner agrees to use QUIK Internet of Houston services only for lawful purposes and in compliance with all applicable laws and regulations enforced by local, state, or federal government.

Release Of Information To Law Enforcement Agencies

QUIK Internet will comply with all requests from legally authorized law enforcement agencies for information regarding user accounts.

Collection Of State Sales Tax

Texas state sales tax of 8.25% will be collected by QUIK for all internet services covered under current statutes.

Warranty And Liability

The user expressly agrees that the use of QUIK Internet services and software are at the user's sole risk. QUIK service, software, and technical advice is provided "as is" and as "as available" for use, without warranties of any kind, either expressed or implied. Further, QUIK does not warrant or guarantee any product or service offered through QUIK by third party providers.

The user agrees that the cumulative liability of QUIK Internet of Houston relating to services provided shall not exceed the total amount of service fees paid to QUIK during the subject period.

Telephone Charges

The user accepts responsibility for all charges associated with connecting to QUIK Internet. It is the users responsibility to determine that access to any particular QUIK connection number or business number is a non-metered local call.

Personal Interactive Use Verses Dedicated Connection Service

The user agrees that personal interactive connections are defined as attended and active connections to the Internet without the use of any automatic method to maintain a connection by an unattended computer. The user further agrees that dedicated connection service is defined as an uninterrupted connection that is maintained between periods of active data transfer or attended use of the connecting computer. The user acknowledges that QUIK Internet may establish certain parameters such as average daily use hours to indicate whether an account is conducting personal interactive use or a dedicated connection.

Unattended Connections

A dial-up customer must be using his or her QUIK account as a personal interactive connection and not as a dedicated access connection. The user agrees not to use any automatic method to maintain a connection by an unattended computer.

QUIK Internet of Houston may review an account that averages greater than 7 hours per day over any 10 day period, or that maintains connections over 16 hours on a repetitive basis. These accounts may be determined to be "dedicated access" accounts in which case, the user will be offered alternative rate schedules which reflect fair and competitive cost for the services used.

Use By Others

QUIK Internet dial-up accounts are for use only by the account owner and immediate family members who reside at the same location as the account owner. Account owners may access their account from more than one computer or one location.

Multiple Simultaneous Connections

The QUIK Basic Dial-up account permits only one connection to the Internet at a time. Multiple simultaneous connections will be automatically disconnected from the system and a notice sent by e-mail. Users who require multiple simultaneous connections should contact QUIK to arrange for the expanded service.

Bulk Email or Newsgroup Posting (SPAM)

Spamming is defined as inappropriate e-mail (unsolicited bulk or commercial email or a chain letter) or inappropriate posting to USENET (advertising or a chain letter).

Other ISP's and many individuals react with strong protest and may block all messages originating from an offending ISP from entering their system. QUIK must respond to the many complaints with appropriate corrective action.

Spamming is not acceptable use of an Internet account and will result in immediate cancellation of any QUIK user account that originates SPAM. This policy is necessary for QUIK Internet to maintain its reputation as a top quality Internet Service Provider. Quik Internet may impose a special cancellation charge to recover costs associated with handling complaints and other problems caused by intended spamming.

 

Transmitting Unacceptable Material

Malicious E-Mail - Repeatedly sending any email with the intent to harass or restrict use of their account is not acceptable.
Chain Letters - are not allowed on the Internet and are considered SPAM.
Threats or other messages intended to harass the receiving party are strictly prohibited and may violate criminal statutes.

Inhibiting Use By Others

Sending viruses or attacks on the systems of others is prohibited and will result in immediate termination of the originating account.

Providing Network Services

Basic dial-up account may not provide network services including, but not limited to, mail, http, and IRC servers and multi-user interactive forums.

Interfering with QUIK Internet Operations

User accounts are prohibited from interfering with the QUIK Internet system including defeating identification procedures, obtaining access beyond that which is authorized, and impairing the availability, reliability, or quality of service for other customers.

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